Friendly Direct Payment Request Email for Overdue Invoice

When an invoice goes overdue, a friendly but firm payment request works better than repeated reminders. Use this template to prompt payment for overdue invoices from accounts payable—without sounding harsh.

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Starter

$39

One-time payment for a basic reminder pack.

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Pro

$89

Full multi-email sequence plus templates and variations.

Generate an overdue reminder pack

When to use / send

Checklist / what to include

Invoice #{{InvoiceNumber}} and original due {{DueDate}}
Amount {{Amount}} clearly stated
Direct ask for payment or pay date
Pay link {{PayLink}}
Polite sign-off, your name + company
Reply-by date {{ReplyByDate}} if desired

How to use

Copy/paste template

Hi {{Name}},

Hope you’re well. Invoice #{{InvoiceNumber}} for {{Amount}} was due on {{DueDate}} and appears to be unpaid.

Could you please confirm if payment is in progress or let me know the scheduled date? You can pay directly here: {{PayLink}}.

Thanks for your attention!

Best,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

If no reply in 2 business days, escalate to AP or use your next step
If they reply vaguely, ask again for the exact pay date
Don’t repeatedly resend the same email—all reminders should add urgency
Don’t use guilt or aggression—keep it factual and short

FAQ

Send it when the invoice is 3–7 days overdue and previous reminders haven’t worked. Timing is key before moving to escalation.