Escalation Notice When Payment Date Missed
When a client misses a promised payment date, escalate immediately with a clear, documented email. Reference the earlier commitment and outline next steps to keep the process moving.
Generate free previewWhen to use / when to send
Checklist / what to include
- Invoice #{{InvoiceNumber}} and amount {{Amount}}
- Original and missed payment date (reference prior written agreement)
- Restate your escalation intent clearly
- Payment link {{PayLink}}, if payment is still possible
- Direct request for immediate payment or written explanation
- Close with company signature.
How to use
Copy/paste template
Follow-up plan + common mistakes
- If a new date is provided, confirm it in writing and set a hard deadline.
- If there’s no reply or payment, proceed to whatever escalation you referenced.
- Do not allow the cycle to repeat without consequence.
- Stay factual—avoid anger or accusations.
- Don’t add unrelated topics in escalation—focus on payment date and next step.