Copy/paste SMS messages to warn before collections without sounding unprofessional. Get a pay date fast, then document by email and phone.

A collections-warning SMS should be short, factual, and easy to answer. Use these messages to get a payment date quickly, then confirm in writing.

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When to use / when to send

Checklist / what to include

  • Your identity: {{YourName}} at {{Company}}
  • Invoice #{{InvoiceNumber}} and amount {{Amount}}
  • Due date {{DueDate}} (one brief mention)
  • One pay link {{PayLink}}
  • Ask for the exact payment date if not paying today
  • Mention next step only if you will follow through by {{DeadlineDate}}

How to use

Copy/paste templates

Follow-up plan + common mistakes

  • After SMS, email the same ask so it’s documented
  • If they reply with a date, confirm it in writing immediately
  • If they reply vaguely, ask again for the exact date
  • Do not send repeated texts; it reduces leverage
  • Never state a consequence you won’t execute
  • If still unpaid, call using {{Phone}} and escalate by process

FAQ

It can be if texting is already your normal channel with that person. Keep it short and follow up by email for a written record.

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