Bounced Check Payment Follow-Up Email Templates

A bounced check becomes a long delay unless you force a replacement date. Use these templates to confirm how they will pay instead and when the replacement is scheduled.

Generate free preview

Starter

$39

One-time payment for a basic reminder pack.

Generate base pack

Pro

$89

Full multi-email sequence plus templates and variations.

Generate an overdue reminder pack

When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}} and amount {{Amount}}
Original due date {{DueDate}} and note the check was returned
Ask: replacement method (ACH, wire, card) and exact send date
Provide {{PayLink}} as the fastest replacement option
Request reply by {{ReplyByDate}} and include {{Phone}}

How to use

Copy/paste templates

Hi {{Name}},

We were notified that the check payment for invoice #{{InvoiceNumber}} ({{Amount}}) was returned.

To resolve this, please confirm:
1) how you will replace the payment (ACH/wire/card), and
2) the exact date it will be sent.

Fastest option: {{PayLink}}.

Please reply by {{ReplyByDate}}.

Thanks,
{{YourName}}
{{Company}}
{{Phone}}

Hi {{Name}},

We need to replace payment for invoice #{{InvoiceNumber}} ({{Amount}}) immediately.

Please complete payment via {{PayLink}} or confirm the exact replacement send date by {{ReplyByDate}}. If unresolved by {{DeadlineDate}}, we will proceed with the next step in our process.

Regards,
{{YourName}}
{{Phone}}

Follow-up plan + common mistakes

Send the replacement request the same day the bounce is confirmed
If no reply in 24 hours, bump once asking only for method + date
Call and request the replacement send date and payment reference
Do not accept “we’ll resend a check” without a date
Use {{PayLink}} to shorten the replacement cycle where possible
If they miss the replacement date, set {{DeadlineDate}} and escalate

FAQ

Ask for the replacement payment method and the exact date it will be sent. Without both, the issue tends to drift.