AP Processing Status Request Email

Use this AP processing status request email template when you need clarity on an invoice’s current stage. The anchor phrase ‘AP processing status request’ is essential for prompt updates.

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When to use / when to send

Checklist / what to include

  • Your invoice #{{InvoiceNumber}} and amount {{Amount}}
  • Due date {{DueDate}}
  • Request for current processing stage or approval status
  • Confirmation of any missing info for payment release
  • One direct ask for status update (see <a href="/seo-pages/ap-invoice-processing-status-update-template">similar template</a>)
  • Reply-by date {{ReplyByDate}}
  • Polite sign-off

Copy/paste template

How to use this template

  • Send after payment run or when unclear if invoice is in queue.
  • Use in existing threads for continuity.
  • If they reply with ‘processing,’ ask for approval or queue date.
  • Follow-up if no answer within 1–2 business days.

Recommended timing / follow-up plan

  • Send after initial invoice is silent for 72+ hours.
  • Follow up after 2 business days if no reply.
  • Switch to phone after a second request.
  • Escalate if more than 2 processing statuses with no action.

Best practices / common mistakes

  • Keep it neutral, avoid sounding impatient.
  • List facts, not accusations.
  • Don’t demand payment, focus on status.
  • Confirm next payment run if stated (see <a href="/seo-pages/accounts-payable-follow-up-after-payment-run-day">run confirmation template</a>)
  • Don’t misuse CC—loop in only if stuck.
  • Restate invoice number with every message.
  • Be clear, one question per email.

FAQ

Ask when the next payment run occurs and if your invoice is included. A date clarifies true status.

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