AP Invoice Processing Status Follow-Up Email

Not sure if your invoice is actually being processed? Use this email when AP says it's in progress but you still have no payment date. A clear nudge here avoids silent delays.

When to use / when to send

• AP has acknowledged your invoice but hasn't provided a pay date
• You've been told it's 'processing' with no confirmation of timing
• You're 1-4 days past due and need status clarity
• You want to ensure your invoice is approved/queued (not just received)
• You haven't been sent a payment run date
• You want a paper trail before a soft escalation
• See also: <a href="/seo-pages/accounts-payable-follow-up-email-template">AP follow-up email</a> or <a href="/seo-pages/ap-invoice-processing-status-email">processing status email</a> for variations

Checklist / what to include

• Invoice #[InvoiceNumber] and amount [Amount]
• Original due date [DueDate]
• Ask for: exact payment run/release date
• Status ask: Is it approved/queued?
• Reply-by date for their update
• Pay link [PayLink] in case immediate payment is possible
• Short, neutral subject line
• Company signature: [YourName], [Company]
• Keep threads focused by invoice
• If needed, add link to: <a href="/seo-pages/no-response-follow-up-email">no response follow-up</a>

Copy/paste template

How to use this template

• Send this if AP wasn't clear about timeline
• If they reply with vague status, reply again asking for exact payment date
• If they confirm a date, acknowledge it back and set a follow-up reminder
• If no reply in 48 hours, bump the thread briefly
• Use as a pre-escalation step before calling
• For pattern see: <a href="/seo-pages/3-step-escalation-sequence-overdue-invoice">3-step escalation plan</a>

Recommended timing / follow-up plan

• Send the day after the stated 'processing' update (if no date given)
• If due date passes, use within 1–2 days
• Reply deadline: 1–2 business days
• If next payment run passes, escalate
• Repeat only once before switching channel
• Link to: <a href="/seo-pages/firm-payment-reminder-email-template">firm payment reminder</a> if ignored

Best practices / common mistakes

• Always ask for a specific date, not just 'status'
• Keep your message short and single-focus
• Don't send status checks daily—leave a 1–2 day gap
• If vague, restate the date question, don't argue
• Avoid CC’ing too many people too soon
• Don't accept 'should be soon'
• Keep a single email thread per invoice
• Reference: <a href="/seo-pages/overdue-invoice-ap-confirmation-request-template">AP confirmation template</a>

FAQ

Related templates

• No response follow-up email
• Firm payment reminder email
• AP confirmation request email template
• Overdue invoice AP confirmation request
• 3-step escalation sequence for overdue invoices