AP Contact Introduction and Payment Scheduling Request Email

Introducing a new accounts payable contact signals a process change—and an opportunity to clarify payment timing. Use this to confirm who owns {{InvoiceNumber}} and request the planned payment date for {{Amount}}.

When to use / when to send

Checklist / what to include

• Invoice #{{InvoiceNumber}}, amount {{Amount}}
• Intro or handoff to new AP contact
• Ask who will confirm or schedule payment
• Pay link {{PayLink}} for immediate action
• Reply-by date {{ReplyByDate}} if urgent

How to use

Copy/paste template

Follow-up plan + common mistakes

• If new contact doesn’t reply, email or call after 2 days
• If unclear on ownership, reply all and explicitly confirm payment responsibility
• Don’t assume the payment will move without confirmation
• Don’t remove outgoing AP from thread until transition is complete
• Don’t let a handoff become an excuse for extended delay

FAQ

Related templates

• Invoice reminder email to new AP contact
• Accounts payable follow-up email
• Payment confirmation request email
• Firm payment reminder email
• Invoice reminder email after resend request