Agency Client Overdue Invoice Reminder Email Templates

Agencies often delay when they’re waiting on their end-client. Use these templates to keep your invoice separate from their cash flow and secure a firm payment date.

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$39

One-time payment for a basic reminder pack.

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Pro

$89

Full multi-email sequence plus templates and variations.

Generate an overdue reminder pack

When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}} and amount {{Amount}}
Due date {{DueDate}} and current overdue status
One payment link {{PayLink}}
Direct ask: exact payment date if not paying today
Request reply by {{ReplyByDate}} and include {{Phone}}

How to use

Copy/paste templates

Hi {{Name}},

Following up on invoice #{{InvoiceNumber}} for {{Amount}}, due {{DueDate}}.

I understand you may be coordinating with your end-client, but I still need the agency’s payment date confirmed.

Please complete payment here: {{PayLink}}. If not today, reply with the exact date the agency will pay.

Please confirm by {{ReplyByDate}}.

Thanks,
{{YourName}}
{{Company}}
{{Phone}}

Hi {{Name}},

Invoice #{{InvoiceNumber}} ({{Amount}}) is overdue since {{DueDate}}.

What exact date will it be paid? Link if you can resolve now: {{PayLink}}.

Reply by {{ReplyByDate}}, please.

{{YourName}}

Follow-up plan + common mistakes

Send the agency overdue email once it’s clearly past due
If no reply in 24–48 hours: bump once asking only for the payment date
Call and ask who approves vendor payments at the agency
Do not accept “waiting on client” as a payment date
Confirm any commitment in writing the same day
If they miss the date, set {{DeadlineDate}} and escalate

FAQ

Ask for the agency’s scheduled payment date anyway. Their receivables cycle shouldn’t become your payment timeline.