Short Payment Confirmation Follow-Up After Overdue

When an overdue invoice is finally paid, closing the loop builds credibility and keeps your records clean. Use this short message to acknowledge receipt and resolve the collection thread professionally.

When to use / when to send

Checklist / what to include

• Invoice #{{InvoiceNumber}}, paid amount {{Amount}}
• Payment date or reference if known
• One-sentence acknowledgement of payment
• Statement resolving the thread or noting any further items needed

How to use

Copy/paste template

Follow-up plan + common mistakes

• Do not skip this step after collections—closing the loop prevents confusion
• Don’t gloat, threaten, or reference late fees here—focus on resolution
• Send within 24 hours of receiving funds
• Archive the thread for compliance/audit after acknowledgment
• Don’t use unrelated topics—finish only what’s open

FAQ

Related templates

• Partial payment follow-up email template
• Payment confirmation request email
• Accounts payable confirmation request email template
• Firm payment reminder email
• No response follow-up email
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