Missed Scheduled Payment Date Reminder Email

When a scheduled payment date is missed, your follow-up needs to be swift and structured. Use this message to reference the original promise and ask for immediate action or clarification.

Generate free preview

Starter

$39

One-time payment for a basic reminder pack.

Generate base pack

Pro

$89

Full multi-email sequence plus templates and variations.

Generate an overdue reminder pack

When to use / when to send

Checklist / what to include

Reference the missed payment date and invoice #{{InvoiceNumber}}
Ask if payment was sent or requires rescheduling
Direct pay link {{PayLink}}
Request new confirmed payment date if not yet paid
Escalation scenario if no response

How to use

Copy/paste template

Hi {{Name}},

Invoice #{{InvoiceNumber}} for {{Amount}} was scheduled for payment by {{DueDate}}, but funds haven’t arrived.

Was this payment sent, or should we expect a new date?

If unpaid, you can process it directly here: {{PayLink}}. Please let us know today.

Thanks,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

Reply by phone if no answer within a business day.
If they give a new date, require written confirmation.
If missed again, escalate immediately—don’t reset timelines repeatedly.
Avoid sending multiple reminders; act after one miss.
Don't use emotional language; stick to facts and timelines.

FAQ

Follow up the next business day—delays reduce urgency and accountability.