Request Confirmation of Payment Release Date Email

After weeks of vague updates, move the client from ambiguity to accountability. This template asks for a specific payment release date so you can rely on next steps and plan your own cash flow.

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When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}}, {{Amount}}
Due date {{DueDate}} clearly shown
A direct request: what is the scheduled payment release date?
Pay link {{PayLink}} (if allowed)
Reply-by date {{ReplyByDate}} for accountability

How to use

Copy/paste template

Hi {{Name}},

Following up on invoice #{{InvoiceNumber}}, due {{DueDate}}. Please confirm the exact payment release date so we can plan accordingly. If payment is possible now, here is the link: {{PayLink}}.

Reply requested by {{ReplyByDate}}.

Thanks,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

If they respond with a vague window, reply again and request an exact date.
Don’t accept “processing” without a target date.
Include all invoice info for easy lookup.
Follow up by phone if still no clarity.
Don’t keep asking without escalating if silent.

FAQ

Respond every time requesting a specific date. If there’s no progress, escalate to someone with payment authority.