Reminder Email for Missed Scheduled Payment Date
A missed scheduled payment date is a clear signal you need a firmer commitment. Use this email to quickly confirm what went wrong and secure a new confirmed pay date.
Generate free previewWhen to use / when to send
Checklist / what to include
- Invoice #{{InvoiceNumber}}, amount {{Amount}}, and the missed date
- State previous confirmation of the payment date
- Ask for a new exact date
- Link to pay now: {{PayLink}}
- Direct ask: please reply with new date or pay now
How to use
Copy/paste template
Follow-up plan + common mistakes
- If they set a new date, confirm it back in writing and put a follow-up on your calendar
- If they avoid the question, repeat your ask for a specific date
- If they do not reply in 1 business day, escalate to a manager or call AP
- Don’t accept ‘processing’ without a date and confirmation
- Don’t add unrelated topics—stay focused on getting a date