Missed Payment Date Reminder Email

If a client misses their promised pay date, don’t wait—send a clear reminder that requests a new confirmed payment date. This keeps momentum and shows you’re attentive to timing.

When to use / when to send

Checklist / what to include

• Invoice #[InvoiceNumber] and [Amount]
• Original due date [DueDate] and missed pay date
• Request for updated, confirmed pay date
• Pay link [PayLink]
• Ask for reply by a specific date

How to use

Copy/paste template

Follow-up plan + common mistakes

• If no reply in 24 hours, escalate to another contact or decision-maker.
• Always reconfirm any new pay date by email.
• Don’t keep sending repeated reminders without escalation.
• Don’t accept non-specific reassurance—confirm with a date.
• Document all missed commitments.

FAQ

Related templates

• Promise-to-pay still no payment follow-up email
• Payment confirmation request after overdue invoice
• Escalation email CC finance director
• AP owner escalation request email template
• No response follow-up email