Payment Link Expiry Follow-Up Email

Expired payment links mean delays and confusion. Use this request to provide a fresh link for [InvoiceNumber], confirm the right contact, and keep your payment on track.

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Starter

$39

One-time payment for a basic reminder pack.

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Pro

$89

Full multi-email sequence plus templates and variations.

Generate an overdue reminder pack

When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}} and {{Amount}}
Original (expired) link reference
New pay link {{PayLink}} prominently placed
Confirmation of payment contact/person
Reply-by date {{ReplyByDate}} for payment or update

How to use

Copy/paste template

Hi {{Name}},

We noticed the payment link for invoice #{{InvoiceNumber}} (amount {{Amount}}) has expired or failed. Here’s a new link: {{PayLink}}.

Please confirm the correct contact for payment, or let me know if you need further info.

A quick reply by {{ReplyByDate}} will help us avoid delays.

Thanks,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

If pay link expires again, escalate by phone or alternate contact
Confirm the contact person for payment is current—roles change often
Don’t resend links in multiple new threads—maintain one audit trail
Ensure the new link is tested and active before sending
Don’t assume expiration means refusal—clarify and resolve quickly

FAQ

Most links are valid for a set period for security reasons. After expiration, send a new link or request a system reset.