Payment Confirmation Request After Invoice Resolution

Once an invoice dispute or approval issue is cleared, quickly confirm when payment will arrive. Use this clear message to get a date, a pay link response, or a fast correction if there are still problems.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}}, amount {{Amount}}
  • Brief note the invoice is now resolved / cleared
  • Ask for payment confirmation or new payment date
  • Provide pay link {{PayLink}}
  • Reply-by deadline {{ReplyByDate}}

How to use

Copy/paste template

Follow-up plan + common mistakes

  • If they reply 'processing', ask for the exact payment date
  • If claim payment has been made, request remittance advice or confirmation
  • If no reply by {{ReplyByDate}}, call AP directly and ask who handles funds release
  • Don’t reopen old disputes—reference only new status
  • Don’t drop the thread if ambiguous answers

FAQ

Politely request proof of payment to close the record. Escalate only if funds don’t arrive within normal settlement time.

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