Overdue Invoice SMS Payment Date Request Script
SMS is the fastest channel to nudge AP or a busy founder for an overdue invoice. Use this quick script to request the exact payment date and get an immediate response. Templates only — not legal advice.
Generate free previewWhen to use / when to send
Checklist / what to include
- SMS should reference invoice #{{InvoiceNumber}} and total {{Amount}}.
- Ask for confirmation of payment release date.
- Be polite but direct; keep message under 300 characters.
- Include pay link if permitted.
- No sensitive client or company info beyond essentials.
- Specify if reply or email confirmation is needed.
- Send during business hours.
- Footer: templates only – not legal advice.
- One ask per message.
- Option to reference prior reminders if useful.
Copy/paste template
How to use this template
- Use only if you have client’s consent to SMS.
- Send on the same day as your most recent email follow-up if still unpaid.
- If reply is vague, respond asking for exact date.
- Follow up with a call if no reply within 1 business day.
- Always confirm pay date in writing after SMS response.
Recommended timing / follow-up plan
- Send immediately after no reply to reminder email.
- Follow up within 24h if still no answer.
- Escalate via call after 2 SMS attempts with no engagement.
- Document all SMS threads for audit trail.
- If partial payment made, send confirmation reply and clarify full amount owed.
Best practices / common mistakes
- Do: Keep messages brief and direct.
- Do: Clearly reference invoice details.
- Do: Send during appropriate hours.
- Don’t: Include sensitive info beyond basics.
- Don’t: Abuse SMS for non-urgent reminders.
- Don’t: Send multiple SMS in one day.
- Don’t: Omit your contact/company name.
- Do: Request written confirmation if the client replies verbally.
- Don’t: Copy/paste email content – write for SMS length.