Overdue Invoice Short Call Request Email

When email chains stall, requesting a direct call can quickly unblock payment. Use this template to shift the conversation off email and get firm answers.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}} and {{Amount}}
  • Highlight overdue since {{DueDate}}
  • Short invitation for a 5–10 min call
  • Pay link {{PayLink}} in the signature
  • Your direct phone number for convenience

How to use

Copy/paste template

Follow-up plan + common mistakes

  • Confirm the call time in writing and follow up after as agreed
  • If they continue to delay, escalate as per policy
  • Don’t allow endless rescheduling—set a hard follow-up date
  • Don’t use this template if you’re unwilling to call
  • Keep your own calendar reminders to follow up if needed

FAQ

A call often gets clearer answers, accountability, and reveals real payment barriers instead of repeating delays.

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