Overdue Invoice Remittance Advice Request Email

If a client claims an overdue invoice was paid, use this template to request remittance advice for fast confirmation and reconciliation.

Generate free preview

Starter

$39

One-time payment for a basic reminder pack.

Generate base pack

Pro

$89

Full multi-email sequence plus templates and variations.

Generate an overdue reminder pack

When to use / when to send

Checklist / what to include

Reference to invoice #{{InvoiceNumber}} and {{Amount}}
Notice that payment is reported as made
Request for remittance advice (proof of payment)
Ask to include payment date and reference number
Contact info in case of questions

How to use

Copy/paste template

Hi {{Name}},

Thank you for confirming payment for invoice #{{InvoiceNumber}} ({{Amount}}).

To facilitate fast reconciliation, could you send remittance advice or payment confirmation, including date and reference number? This will help us match to our records.

If you need anything on our end, please let me know.

Thank you,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

Thank clients quickly for payment update—even if late
If remittance is not provided, send a reminder in 1–2 days
Always maintain professional, confirmatory tone
Don’t dispute payment unless you have facts to support it
Don’t let confirmation requests get lost—track outstanding advice

FAQ

It enables rapid matching of payment to the invoice, reducing confusion or double escalation.