Overdue Invoice Reminder After Account Reopened

If a previously settled invoice is reopened or reactivated as overdue, send this to reset the payment conversation and clarify the current status.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}} and outstanding {{Amount}}
  • New due date {{DueDate}} (if amended)
  • Short note explaining why invoice is reopened
  • Pay link {{PayLink}}
  • Next step if no payment (keep neutral)

How to use

Copy/paste template

Follow-up plan + common mistakes

  • Confirm the amount and due date are correct before sending
  • Acknowledge the reopen reason, but focus on next steps
  • If payment not received or status unclear, escalate after one reply
  • Don’t resend old argument threads—keep this clean and current
  • Don’t ignore disputes—flag them, but restate payment facts

FAQ

Usually due to a dispute reversal, accounting error, or contract reactivation. Always clarify the cause in your message.

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