Overdue Invoice Reminder After Account Reopened
If a previously settled invoice is reopened or reactivated as overdue, send this to reset the payment conversation and clarify the current status.
Generate free previewWhen to use / when to send
Checklist / what to include
- Invoice #{{InvoiceNumber}} and outstanding {{Amount}}
- New due date {{DueDate}} (if amended)
- Short note explaining why invoice is reopened
- Pay link {{PayLink}}
- Next step if no payment (keep neutral)
How to use
Copy/paste template
Follow-up plan + common mistakes
- Confirm the amount and due date are correct before sending
- Acknowledge the reopen reason, but focus on next steps
- If payment not received or status unclear, escalate after one reply
- Don’t resend old argument threads—keep this clean and current
- Don’t ignore disputes—flag them, but restate payment facts