Invoice Statement Request Email Template

Requesting an invoice statement can keep everyone aligned, especially when multiple invoices or payments are outstanding. Use this template when you need clarity on outstanding balances or recent payment records from your client’s finance team.

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When to use / when to send

Checklist / what to include

  • Specify the period or invoice numbers in question
  • Ask for unapplied credits or recent payments
  • Provide your account reference or client ID
  • Request a PDF or official statement
  • Contact info for follow-up

How to use

Copy/paste template

Follow-up plan + common mistakes

  • Reply with clarifications if the statement doesn’t match your records
  • If no response in 48 hours, resend the request highlighting urgency
  • Attach an example of a previous statement if they need a format
  • Don’t ask for statements too frequently; batch requests if possible
  • Verify with your own records before following up on missing payments

FAQ

It helps reconcile accounts, catch missing payments, and resolve disputes with clarity. Especially useful if multiple items are outstanding.

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