Invoice Reminder Email for Multi-Department Delays

Invoices slip when “finance,” “procurement,” and “the requester” all point at each other. Use this to force ownership and get a concrete next date.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}} and {{Amount}}
  • Due date {{DueDate}} and that the invoice is pending across teams
  • Ask: who is the single owner for payment scheduling?
  • Ask: what is the next action and target date?
  • Pay link {{PayLink}} and reply-by date {{ReplyByDate}}

How to use

Copy/paste template

Follow-up plan + common mistakes

  • If no reply in 48 hours, bump once asking only for the owner name
  • Call and ask AP: “Who schedules payment for this vendor?”
  • When they name an owner, ask for the release date the same day
  • Don’t chase three people at once; pick the owner and hold them to a date
  • Don’t accept “we’re checking” without a target date
  • If it drifts, set {{DeadlineDate}} and escalate

FAQ

Because no one owns the next action. Naming a single scheduling owner and a target date reduces the handoff loop.

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