Invoice Escalation Warning Summary Email Template

When payment is overdue and prior reminders have failed, send a structured escalation summary. This ensures AP knows the next steps—and gives one last chance to pay or confirm a date.

Generate free preview

Starter

$39

One-time payment for a basic reminder pack.

Generate base pack

Pro

$89

Full multi-email sequence plus templates and variations.

Generate an overdue reminder pack

When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}}, {{Amount}}, and original due date {{DueDate}}
Summary of prior attempts (1–2 lines only)
Firm deadline for payment or confirmed scheduling ({{DeadlineDate}})
Direct pay link {{PayLink}}
Reply-by date ({{ReplyByDate}})—final chance before escalation

How to use

Copy/paste template

Hi {{Name}},

This is a summary regarding invoice #{{InvoiceNumber}} for {{Amount}} due {{DueDate}}. We have sent prior reminders without confirmed payment or scheduling.

Please complete payment via {{PayLink}} or reply with the scheduled payment date. If we haven’t received payment or a response by {{ReplyByDate}}, we will escalate as per our policy.

Regards,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

If payment is confirmed before deadline, document and close.
If no reply, escalate as stated; do not repeat warnings.
Don’t detail every previous step; one summary line is enough.
Don’t use emotional language or vague threats.
After escalation, reference this summary in any third-party contact.

FAQ

Only if requested. Most AP teams have the original, so refer to the invoice number and date for tracking.