Friendly Reminder Email for Past Due Invoice

When your invoice is just over the due date, a friendly and concise reminder is the fastest way to get a response. Use this to nudge clients to pay or reply with a pay date—while maintaining goodwill and professionalism.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}} and {{Amount}}
  • Due date {{DueDate}}
  • Clear but friendly subject line
  • Pay link {{PayLink}}
  • A direct but positive ask: pay now or reply with scheduled date

How to use

Copy/paste template

Follow-up plan + common mistakes

  • If no reply in 2–3 days, move to a firmer date-demand email
  • If they reply apologizing but don’t give a date, ask again for the exact pay date
  • Don’t threaten or escalate unless truly overdue
  • Don’t include full invoice history—focus just on current status
  • Keep it concise and positive for the first reminder

FAQ

Yes, always mention the original due date—clients often simply overlook it.

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