AP Owner Escalation Request for Unmade Scheduled Payment

When a scheduled payment isn’t released, escalate directly to the AP owner for clarity and action. This message gets past stalling and triggers a real commitment.

When to use / when to send

Checklist / what to include

• Invoice #{{InvoiceNumber}} and {{Amount}}
• Reference to previously agreed scheduled pay date
• Clear note that payment has not arrived
• Direct request to escalate/payment owner name
• Pay link: {{PayLink}} and reply-by date {{ReplyByDate}}

How to use

Copy/paste template

Follow-up plan + common mistakes

• If CC’ing a manager, restate all dates in the thread
• Escalate to AP owner if you get no update by your deadline
• If promised again, confirm it in writing and set a new reply-by date
• Don’t drop the thread—keep all context in the same email
• Avoid emotional appeals—restate facts and expectations only

FAQ

Related templates

• AP owner escalation request email template
• Escalation request cc account manager overdue invoice
• Escalation notice when payment date missed
• Accounts payable phone script unpaid invoice
• No response follow-up email