AP Contact Switchover Payment Reminder Email

When AP ownership changes, invoices can slip through the cracks. Use this email template to re-establish ownership with the new contact and keep your overdue payment on their radar.

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$39

One-time payment for a basic reminder pack.

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Full multi-email sequence plus templates and variations.

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When to use / when to send

Checklist / what to include

Reference the new AP contact by name as soon as possible
Invoice details: #{{InvoiceNumber}}, {{Amount}}, due {{DueDate}}
State the reason for the reminder (ownership change)
One main ask: pay now via {{PayLink}} or confirm payment date
Reply-by date {{ReplyByDate}} for quick resolution

How to use

Copy/paste template

Hi {{Name}},

We’ve been informed that you’re now the primary AP contact for our account. Invoice #{{InvoiceNumber}} for {{Amount}}, due {{DueDate}}, is currently outstanding.

Please let me know if payment can be made now via {{PayLink}} or confirm the scheduled date. Feel free to contact me directly at {{Phone}} for any details.

Please reply by {{ReplyByDate}}.

Best,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

Loop in the previous AP contact if there’s confusion or missing context.
Call if there’s no response within 24 hours.
Don’t assume the new contact has seen any invoice history.
Share all needed context for clarity.
Keep the request concise and easy to action.

FAQ

Ask who is now in charge and request a direct introduction. Avoid letting the thread drop.