Overdue Invoice Payment Request After AP Contact Change

Client’s AP contact changed and your invoice is overdue? Use this targeted request to get paid while clearing up any confusion about responsibility.

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Starter

$39

One-time payment for a basic reminder pack.

Generate base pack

Pro

$89

Full multi-email sequence plus templates and variations.

Generate an overdue reminder pack

When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}}, {{Amount}}, and {{DueDate}}
Confirmation of new AP contact (cc as needed)
Clear direct payment request
Pay link {{PayLink}} prominently included
Request for paid date or confirmation

How to use

Copy/paste template

Hi {{Name}},

We understand there’s been a change in your AP contact. Invoice #{{InvoiceNumber}} for {{Amount}} (due {{DueDate}}) is outstanding.

Please confirm when payment will be processed, or use this link to pay directly: {{PayLink}}.

Let us know if there’s anything you need to approve or route this.

Thanks,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

If new AP contact does not reply in 2 business days, escalate by CC’ing a manager
If payment is processed, request confirmation date for your records
Don’t assume reminders reached new contact—refresh all details
Don’t skip pay link; make it as easy as possible

FAQ

Transitions can lose emails—restate everything and provide all details to prevent misunderstandings and payment delays.