10-Day Overdue Invoice Escalation Email

At 10 days overdue, you need clarity and consequences, not more “checking in.” This page gives you a tight escalation structure and one short email you can send today.

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Starter

$39

One-time payment for a basic reminder pack.

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Pro

$89

Full multi-email sequence plus templates and variations.

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When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}} and total {{Amount}}
Original due date {{DueDate}} and current overdue status
One action link {{PayLink}}
A specific reply-by date {{ReplyByDate}}
A resolution deadline {{DeadlineDate}} (only if you’ll enforce it)

How to use

Copy/paste template

Hi {{Name}},

Invoice #{{InvoiceNumber}} for {{Amount}} was due {{DueDate}} and remains unpaid.

Please either complete payment via {{PayLink}} or reply with the exact date payment will be released.

If we don’t have payment or a confirmed date by {{ReplyByDate}}, we will set {{DeadlineDate}} as the resolution deadline and proceed to the next step in our process.

Thank you,
{{YourName}}
{{Company}}
{{Phone}}

Follow-up plan + common mistakes

Wait 24 hours after sending, then bump once with a single question: “What date will it be released?”
If still no answer, call and ask for the payment owner and the release date
If they give a date, reply confirming that date and asking them to confirm it’s scheduled
Avoid adding multiple new stakeholders unless your prior route is dead
Do not accept “processing” as an answer—require a date
Only use {{DeadlineDate}} if you will follow through

FAQ

Often yes if you still don’t have a firm date. Escalation works best when it stays factual and time-bound.