Short Bank Details Request for Unpaid Invoice

If bank details are missing, unclear, or need confirmation for payment release, use this short, factual message to keep things moving without delay.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}}, amount {{Amount}}, due {{DueDate}}
  • Direct request for correct/full bank info
  • Ask if wire/ACH is enabled and what reference to use
  • Alternate pay link {{PayLink}} if available
  • Contact for secure details exchange (not by group email)

How to use

Copy/paste template

Follow-up plan + common mistakes

  • Never share or request sensitive bank data by group email
  • If payment is delayed due to missing info, clarify exactly which field is incomplete
  • Confirm the payment reference or confirmation number once paid
  • Avoid multi-step messages—ask for everything needed in one list
  • Always offer a secure alternative to email for details exchange

FAQ

They may need updated or fully matching information in order to release funds, especially for first-time or international clients.

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