Overdue Invoice Reply Schedule Change Request

If your customer needs to change a payment date, use this email to confirm their new date in writing and clarify the consequence of any further delay.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}}, original due {{DueDate}}
  • Prior agreed payment date
  • New requested payment date {{NewPaymentDate}}
  • Confirmation of this change in writing
  • Pay link {{PayLink}} as always

How to use

Copy/paste template

Follow-up plan + common mistakes

  • Confirm all schedule changes in writing
  • Clarify consequences of missing the new date
  • Only allow one change if possible—otherwise credibility drops
  • Don’t change dates repeatedly or without clear confirmation
  • Don’t forget to update your records and reminders

FAQ

Not unless you have no alternative. Each change reduces urgency—limit modifications and enforce escalation.

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