Overdue Invoice Reminder Phone Call Script

Sometimes, a phone call gets faster results than another email. Use this script to smoothly request payment or get a date for a recently overdue invoice.

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Starter

$39

One-time payment for a basic reminder pack.

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Pro

$89

Full multi-email sequence plus templates and variations.

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When to use / when to call

Checklist / what to have ready

Invoice #{{InvoiceNumber}}, {{Amount}}, due {{DueDate}}
Your payment link {{PayLink}}
A quiet place with no distractions
Notes app or paper to log response
Escalation plan if no action after call

How to use

Copy/paste template

Hi, this is {{YourName}} from {{Company}} regarding invoice #{{InvoiceNumber}} for {{Amount}}, due {{DueDate}}.

I wanted to check if it’s approved and scheduled for payment.

Can you let me know the exact date payment will be released? If it’s ready now, you can use this link: {{PayLink}}.

Thank you for your help.

Follow-up plan + common mistakes

Immediately confirm any date they give with a follow-up email
If they say ‘processing,’ ask again for the payment date
Log the outcome for your records
Don’t end the call without a clear next step
Don’t get sidetracked by unrelated topics

FAQ

If there’s no reply in 1-2 business days, it’s time to call.