Overdue Invoice Confirmation of Receipt Email

Sometimes, your reminders aren’t working because the recipient hasn’t even seen the invoice. Use this confirmation email to get AP or your contact to acknowledge receipt and trigger a response.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}}, for {{Amount}} (reference in subject and body)
  • Due date {{DueDate}} clearly stated
  • A direct ask for receipt confirmation
  • Pay link {{PayLink}}
  • Reply-by date {{ReplyByDate}}

How to use

Copy/paste template

Follow-up plan + common mistakes

  • If no reply, bump within 2 business days with a single-line request
  • If they confirm but do not give a pay date, ask for scheduling next
  • Don’t resend invoices repeatedly—ask for confirmation first
  • Don’t CC more people unless escalation is required
  • Keep the ask simple: do you have this invoice?

FAQ

AP teams often miss emails or fail to queue invoices. Confirming receipt makes them responsible for next steps.

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