Payment Run Date Request Email Templates
“We pay on a run” is useless unless you know which run you’re on. Use this to request the exact payment run date and stop the invoice from drifting.
Generate free previewWhen to use / when to send
Checklist / what to include
- Invoice #{{InvoiceNumber}} and {{Amount}}
- Due date {{DueDate}} and current status
- Ask: which payment run date will include this invoice?
- Ask: is the invoice approved and queued?
- Pay link {{PayLink}} for immediate processing if allowed
How to use
Copy/paste template
Follow-up plan + common mistakes
- If no reply in 24–48 hours, bump once: “Which run date is it on?”
- Call AP and ask for the run date and whether it’s queued
- If they say it’s queued, ask for confirmation of the scheduled pay date
- Don’t accept policy statements without a specific date
- If the run date passes without payment, escalate same day
- Use {{DeadlineDate}} only if you will follow through