Formal Overdue Payment Reminder with CEO Copied

Escalating to CEO level signals seriousness and demands attention. Use this formal template only if overdue payments and earlier reminders have failed, and CC the CEO as a final internal escalation.

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When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}}, {{Amount}}, due {{DueDate}}
CC: CEO’s name and email
Consequence: escalation if not resolved
Pay link {{PayLink}}
Firm reply deadline {{ReplyByDate}}

How to use

Copy/paste template

Hi {{Name}},

Invoice #{{InvoiceNumber}} for {{Amount}} was due {{DueDate}} and is still unpaid after multiple reminders.

Unless we receive payment or a confirmed payment date by {{ReplyByDate}}, we will need to escalate this further. CC’ing [CEO Name/Email] for transparency.

You can pay here: {{PayLink}}.

Thank you,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

If CEO responds, maintain maximum professionalism and confirm what will happen next
If payment date is provided, confirm and track it closely
If no reply, move to official demand/collections process
Do not CC as a threat—be procedural
Keep the message short and formal

FAQ

It often triggers fast action, as senior leadership usually intervenes to protect company reputation or relationships.