Escalation Warning When Payment Not Received After Promised Date

Missed pay dates require clear escalation. Use this factual warning when a promised payment hasn’t materialized, to give one last opportunity before external escalation or further consequences.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}}, exact missed date, and total {{Amount}} due.
  • A summary reiterating the prior promise/date.
  • One strict new deadline for payment or written confirmation.
  • Clear indication that escalation is next if not resolved.
  • Single pay link {{PayLink}}.

How to use

Copy/paste template

Follow-up plan + mistakes to avoid

  • Send immediately after the missed pay date.
  • Respond to any answer confirming intent and timeline.
  • Do not wait for multiple missed dates—escalate after one breach.
  • Keep documentation; do not escalate if payment resolves.
  • Never threaten escalation unless committed to action.

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