Escalation Warning When Payment Not Received After Promised Date
Missed pay dates require clear escalation. Use this factual warning when a promised payment hasn’t materialized, to give one last opportunity before external escalation or further consequences.
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When to use / when to send
Checklist / what to include
- Invoice #{{InvoiceNumber}}, exact missed date, and total {{Amount}} due.
- A summary reiterating the prior promise/date.
- One strict new deadline for payment or written confirmation.
- Clear indication that escalation is next if not resolved.
- Single pay link {{PayLink}}.
How to use
Copy/paste template
Follow-up plan + mistakes to avoid
- Send immediately after the missed pay date.
- Respond to any answer confirming intent and timeline.
- Do not wait for multiple missed dates—escalate after one breach.
- Keep documentation; do not escalate if payment resolves.
- Never threaten escalation unless committed to action.