Accounts Payable Owner Escalation for Stalled Invoice Payment

If payment is repeatedly delayed or past deadlines, escalate to the AP owner to break the logjam. This direct approach helps uncover the real blockers and get a firm payment date.

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Starter

$39

One-time payment for a basic reminder pack.

Generate base pack

Pro

$89

Full multi-email sequence plus templates and variations.

Generate an overdue reminder pack

When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}} and {{Amount}}
Due date {{DueDate}}
Note that promised payment date was missed (if applicable)
Request for the AP owner’s direct confirmation of pay date
Pay link {{PayLink}}
Clear reply-by date

How to use

Copy/paste template

Hi {{Name}},

We have not received payment for invoice #{{InvoiceNumber}} ({{Amount}}, due {{DueDate}}) and previous correspondence has not provided a date.

Could you or the AP owner confirm the scheduled payment date, or pay now via {{PayLink}}?

Please reply by {{ReplyByDate}} so we can close this out.

Regards,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

If no reply, call and request the AP owner by name
Do not CC the entire team—focus on the responsible party
Confirm any new date in writing immediately
Don’t use accusatory language—keep it factual
Be ready to hand off to collections if there’s still no date

Disclaimer

FAQ

After 1–2 missed deadlines or if AP keeps deflecting without a confirmed date.