Accounts Payable Remittance Request Email for Unallocated Payments

Use this email when a payment arrives but you cannot match it to specific invoices because remittance details are missing. The goal is to get AP's invoice-by-invoice allocation, reconcile the payment accurately, and avoid guessing how the funds should be applied.

When to use / when to send

Checklist / what to include

• Date and amount received (from your bank)
• Request for remittance advice or payment breakdown
• Refer to your business name + company context
• Ask for invoice numbers/credits the payment covers
• Contact info for clarification

How to use

Copy/paste template

Follow-up plan + common mistakes

• If no breakdown after 1–2 days, call AP directly and reference your payment line
• Don’t guess what the payment covers—get it in writing
• Never delete unidentified payments—keep a holding file
• Reply to their remittance with your mapped invoice reference
• Don’t use this email for payment requests or past due invoices

FAQ

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