Accounts Payable Escalation Request for Missed Payment Date

If the payment date passes and AP hasn’t delivered, use this escalation request to reset urgency. It’s direct, neutral, and aims to confirm both the payment owner and a new pay date before any further action.

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Starter

$39

One-time payment for a basic reminder pack.

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Pro

$89

Full multi-email sequence plus templates and variations.

Generate an overdue reminder pack

When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}}, {{Amount}}, and missed payment date
Note the previously committed date that was missed
Confirm who owns payment scheduling now
Request a new confirmed payment date
Single pay link {{PayLink}} and reply deadline {{ReplyByDate}}

How to use

Copy/paste template

Hi {{Name}},

Following up regarding invoice #{{InvoiceNumber}}, amount {{Amount}}. Payment was due to arrive on {{DueDate}} based on our last conversation but has not been received.

Can you confirm who currently owns payment release for this invoice, and specify the exact date payment is scheduled?

If immediate payment is possible, here is the link: {{PayLink}}. Please reply by {{ReplyByDate}} with an update.

Thank you,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

If no reply by {{ReplyByDate}}, escalate directly to AP manager or finance head
If a new date is provided, reply confirming it and monitor due date strictly
If AP is unsure who owns payment, request direct introduction to the payment approver
Avoid open-ended requests—ask for specific dates and individual contact
Don’t resend the same message without escalating

FAQ

Request a direct introduction to the payment approver. Lack of ownership often means further delay—escalate if needed.