WhatsApp Payment Reminder Message Templates

WhatsApp can get a faster response than email when you already communicate there. Use these messages to stay professional, reference the invoice, and secure a pay date.

When to use / when to send

Checklist / what to include

• Identify yourself: {{YourName}} at {{Company}}
• Invoice #{{InvoiceNumber}} and amount {{Amount}}
• Due date {{DueDate}} (one short mention)
• One link: {{PayLink}}
• Ask for the exact payment date if not paying today

Copy/paste templates

How to use these templates

Recommended timing / follow-up plan

• Use WhatsApp 1–5 days after {{DueDate}} if email is ignored
• Send one follow-up 48–72 hours later if there’s no reply
• After WhatsApp, send an email recap in the same day for documentation
• If they reply vaguely, ask again for the exact date immediately
• If still unpaid, set {{DeadlineDate}} and move to escalation

Best practices / common mistakes

• Do: keep messages short and easy to answer on mobile
• Do: include invoice number and amount every time
• Don’t: message repeatedly in the same day
• Don’t: negotiate complex plans in chat—move to email
• Do: stop WhatsApp if they ask to use another channel

FAQ

Related templates

• Overdue invoice SMS follow-up text
• SMS warning before escalation
• Voicemail script unpaid invoice ask for date
• Accounts payable status check email