Unpaid Invoice Voicemail Scripts to Get a Payment Date

Voicemail works when it’s short, specific, and easy to respond to. Use these scripts to request payment today or a committed date—then follow up in writing.

When to use / when to send

• Use when email reminders aren’t getting responses and you need a fast escalation in attention.
• Best after 1–2 unanswered emails, or immediately if the client is often hard to reach by email.
• The goal is a callback or a reply with the scheduled payment date for invoice #{{InvoiceNumber}}.
• Leave voicemail during business hours and follow with an email recap the same day.
• If there’s no response after two attempts, move to a deadline email using {{DeadlineDate}}.

Checklist / what to include

• Your name and company: {{YourName}} at {{Company}}
• Invoice number #{{InvoiceNumber}} and amount {{Amount}}
• Due date {{DueDate}} and the ask (paid or exact date)
• Callback number {{Phone}}
• Mention the pay link will be in your follow-up email: {{PayLink}}

Copy/paste templates

Recommended timing / follow-up plan

• Call after one unanswered reminder and leave one voicemail
• Send an email recap immediately with invoice #{{InvoiceNumber}} and {{PayLink}}
• If no response in 24–48 hours, try one more call/voicemail
• If they answer but won’t give a date, request the scheduled payment date explicitly
• If silence continues, set a deadline using {{DeadlineDate}} and escalate

Best practices / common mistakes

• Do: keep it under 25 seconds so they listen to the end
• Do: say “exact date” to avoid vague commitments
• Don’t: read a full email script on voicemail
• Don’t: argue—push disputes back to written email
• Do: always follow with a written recap for documentation

FAQ

Related templates

• Overdue invoice voicemail script
• Second notice overdue invoice email
• Collections warning email before collections
• Overdue invoice SMS follow-up text