Reply After Missed Promised Payment Date Email Template

When a payment promise is missed, you need facts—not excuses. This reply keeps things on track by demanding a new date or escalating immediately if there’s no credible answer.

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$39

One-time payment for a basic reminder pack.

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Pro

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Full multi-email sequence plus templates and variations.

Generate an overdue reminder pack

When to use / when to send

Checklist / what to include

Original invoice #{{InvoiceNumber}}, amount {{Amount}}
Previous promised date (recap)
Request clear new payment date or immediate action
Pay link {{PayLink}} for instant payment
State the consequence for more silence or delay

How to use

Copy/paste template

Hi {{Name}},

Following up on invoice #{{InvoiceNumber}} for {{Amount}}. We agreed payment would be made by {{DueDate}}, but it did not arrive.

Please reply with the new confirmed payment date—if easier, you can pay now via {{PayLink}}.

If we don’t hear from you, we’ll proceed according to our next step.

Thanks,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

If new date given, confirm in writing and follow up strictly
If only promises are given, ask again for a date
If unanswered, move on the escalation path (no more reminders)
Don’t negotiate new promises without a date
Don’t re-send long explanations—keep focused and short

FAQ

As soon as the due date passes—speed shows you are tracking and expect accountability.