Remittance Uses Project Code Instead of Invoices Email Template
Use this page when the payer has identified the payment using a project code, job code, workstream label, or internal cost bucket instead of listing the invoices that should be cleared. This is distinct from a PO-number-only payment reference. A project code may span several invoices, change orders, and billing periods, which means the payment can still be impossible to apply correctly even when the payer thinks they have given a meaningful reference. That changes what the email needs to do. You need them to map the project reference to the exact invoices paid, confirm whether any deductions or retentions sit inside that project total, and state what remains open outside the project-coded payment. The result you want is a receivables-ready allocation rather than a project-management label that helps the buyer more than finance. It is commercially strong because the visitor is already trying to convert real inbound payment information into a clean ledger outcome and needs the payer to bridge that gap precisely.
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