Missing Bank Details Invoice Payment Reminder

If your payment is delayed due to missing bank details, send this short reminder to confirm account info and speed up processing.

Generate free preview

Starter

$39

One-time payment for a basic reminder pack.

Generate base pack

Pro

$89

Full multi-email sequence plus templates and variations.

Generate an overdue reminder pack

When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}} and {{Amount}}
Due date {{DueDate}}
Clear ask for updated/full bank details
Pay link {{PayLink}} if partial online is allowed
Specify reply-by date for confirmation

How to use

Copy/paste template

Hi {{Name}},

We’re unable to process payment for Invoice #{{InvoiceNumber}} ({{Amount}}, due {{DueDate}}) because we are missing your current bank details.

Please confirm or update your payment details so we can complete the transfer.

If online payment is easier: {{PayLink}}.

Thanks,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

If no reply in 48 hours, resend and call AP directly.
If they provide info, confirm in writing and keep reply chain.
Don’t process payment with outdated or partial details.
Don’t request sensitive details over unsecured channels.
Don’t leave thread open—close with confirmation once resolved.

FAQ

Ask your client to use secure, approved methods or portals for transmitting financial information; never accept it in plain email if your process requires otherwise.