Credit Hold Warning for Upcoming Invoice Email Template

If an invoice is due soon and triggers a credit hold, use this template to alert the client without escalation drama. Set a clear date and give a final option to resolve before hold applies.

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When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}} and {{Amount}}
Due date {{DueDate}} triggering credit hold
Clear statement of consequences: credit hold applies if unpaid
A single pay link {{PayLink}}
One reply-by date ({{DueDate}}) for confirmation of payment or reason for delay

How to use

Copy/paste template

Hi [ClientName],

Invoice #[InvoiceNumber] for [Amount] is due on [DueDate]. Per our policy, accounts will be placed on credit hold if invoices go unpaid past the due date.

To avoid interruption, please pay here: [PayLink] or reply if there is an issue.

Reply by [DueDate] with any payment update.

Thanks,
[YourName]
[Company]

Templates only — not legal advice.

Follow-up plan + common mistakes

Enforce the hold immediately if unpaid by [DueDate].
Confirm any payment by email/phone and remove the hold if resolved.
Never bluff about credit holds; only state what you will enforce.
Don’t use dramatic language; keep it policy-driven.
Document every communication regarding the credit hold.

FAQ

It freezes future credit or service until the overdue invoice is paid, applied per company policy after a missed due date.