System Handover Training Signoff Missing Before Final Payment Email Template

Use this page when final payment is delayed because the buyer says user training, handover training, or operational training signoff still has not been completed. This is different from commissioning approval or manuals review. The commercial issue is that the work may be delivered and technically functional, but the payer is still tying final payment to evidence that staff training or handover sessions were completed and accepted. Your email should ask whether training signoff is the only remaining blocker, whether all training sessions have already been delivered, which stakeholder still needs to confirm completion, and whether payment will be released once that signoff is recorded. The outcome you want is to separate commercial payment from loosely defined handover expectations and push the buyer to close the exact training confirmation item. It is commercially strong because suppliers often face delay after delivery when the buyer allows a missing training acknowledgment to stall payment that is otherwise ready to release.