RMA Approved but Deduction Still Open Email Template
Use this page when an RMA or return authorization has already been approved, but the buyer's deduction is still sitting open against payment. This is a separate business moment from a return deduction without RMA. The problem is no longer authorization. It is that the approved return has not yet been converted into a cleared deduction, posted credit, or updated settlement. Your email should ask whether the approved RMA has been linked to the deduction, whether any warehouse or finance posting is still missing, and when the deduction will be formally resolved in the buyer's books. The result you want is to prevent an already-approved return from lingering as an endless open deduction. It is commercially strong because the visitor is dealing with a mature dispute stage where the buyer has already agreed in principle, but cash is still being held back in practice.
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