Retainage Release After Project Completion Email Template

Use this page when the project, job, or contracted scope is complete, but the retainage portion of the balance has still not been released. This is a separate business moment from a standard final payment follow-up because retainage is usually tied to contractual completion and close-out logic rather than ordinary invoice processing. That changes the email’s job. You are not just asking whether AP has the invoice. You are asking whether project completion has been recognized for payment purposes, whether any formal close-out trigger is missing, and when the retainage will convert from held back value into payable cash. The message should ask the payer to confirm completion status, identify any remaining condition for release, and state the expected release date for the retained amount. The outcome you want is to turn a vague “retainage will be handled later” position into a documented release path. It is commercially strong because the user is already in the last mile of payment recovery and wants the retained cash unlocked without slipping into open-ended delay.