Reimbursement Claim Not Certified for Payment Email Template

Use this page when payment is delayed because the buyer says the reimbursement claim, expenditure package, or funded cost request has not yet been formally certified. This is different from a generic drawdown delay. The specific problem is that the claim may have been assembled, but the approving officer, certifying authority, or fund manager still has not signed off that the claimed spend is valid for payment. Your email should ask whether the invoice is otherwise approved, whether certification is the only remaining blocker, who is responsible for certifying the claim, and on what date that signoff will be completed so funds can be released. The outcome you want is to turn a vague reimbursement excuse into a named certification step with ownership and timing. It is commercially strong because suppliers often face payment delay not because funding is unavailable, but because internal certification was never completed after the work was already accepted.