Project Milestone Sign-Off Missing Payment Release Email Template

Use this page when a stage payment is blocked because a specific project milestone has not been signed off, even though most of the underlying work has already been delivered. This is distinct from final acceptance or general project approval. The payment issue is narrower: one defined milestone, handover point, or deliverable sign-off is still missing, and that single missing confirmation is preventing release of the associated invoice or stage payment. Your email should ask which milestone sign-off is still outstanding, whether there is any open issue preventing approval, who owns the sign-off decision, and what will happen to payment timing once the milestone is accepted. The outcome you want is to move the conversation away from vague delay language and toward a named milestone, named owner, and decision date. It is commercially strong because the visitor is trying to unlock payment tied to a very specific contractual stage rather than chase payment in the abstract.