Payment Hold Release Follow-Up After PO Submitted
Use this page when AP said the invoice was on hold because of a missing PO or supporting document, but that requirement has now been satisfied and payment is still blocked. This page matters because the collections problem has moved beyond missing paperwork. The user now needs a message that pushes AP past the old explanation and forces a clearer answer on whether the hold has really been removed. That makes it different from a broader “approved but still on hold†scenario. Here, the trigger event is specific: the requested document was already submitted. The outcome you are trying to drive is equally specific: confirm the hold is gone, identify any remaining blocker in writing, and secure a path into the next release or payment run before another cycle is lost. It is a strong revenue-intent case because the user is deep in a real payment release bottleneck, not browsing for generic advice.
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