Payment File Not Sent to Bank After Run Email Template
Use this page when AP has indicated that the invoice made the payment run or internal payment batch, but the file still was not sent to the bank and no actual transfer evidence exists yet. This is different from a missed payment run page and different from a no-remittance-after-run page. The core problem here is execution after the run, not inclusion in the run itself. The invoice may have been selected internally, yet the banking step never happened or was not confirmed. That makes this page useful for finance teams who need to sound operationally precise about where the process broke down. Your goal is to get AP or treasury to confirm whether the bank file was actually transmitted, whether the transfer instruction failed, and when the payment will move from internal scheduling into real banking action. It is strong commercial intent because the user is already close to cash, but still blocked by a post-run operational gap.
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